NCC seeks soft forex deal policy for telecom operators

March 7th, 2017

Worried by the degenerating Quality of SerA�vice (QoS) provided by Mobile Network Operators (MNOs) and other service providers, the Nigerian Communications ComA�mission (NCC) on MonA�day, sought for better serA�vice delivery for telecom operators.
As part of measures to ameliorate the recurrent inaccessibility to foreign exchange (forex) by opA�erators, the Executive Vice Chairman (EVC) of NCC, Prof Umar Danbatta yesA�terday told the operators that the Commission had written to the Central Bank of Nigeria (CBN) GoverA�nor, Mr Godwin Emefiele and he was favourably disA�posed to addressing the forex needs of the operaA�tors.
Specifically, as a follow up to the letter, the ExecuA�tive Commissioner (StakeA�holders Management), NCC, Mr Sunday Dare had a meeting with Mr Emefiele and extracted a commitA�ment from him on how he hoped to address the forex needs of the operators.
Danbatta spoke yesterA�day in Abuja during an inA�teractive session on Quality of Service delivery which NCC management had with operators.
Danbatta said, since the NCC had declared 2017 as the year of the consumer, all hands should be on deck for telecom consumers to have a fresh lease to high Quality of Service. a�?The consumer has to be treated with dignitya�? Danbatta added, saying the a�?8-point agenda drives this point homea�?.
The NCC, he explained, has put measures in place to check and monitor Quality of Service (QoS) on various networks a�?and we have sent this report to our task force on QoS and have been inA�teracting with governments at different levels as part of the measures to deal with the poor QoSa�?.

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