Sunday 23rd July, 2017
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Use '2442' code to stop unsolicited text messages - NCC

Use '2442' code to stop unsolicited text messages - NCC

As part of efforts to educate Telecom consumers on their rights to quality of services, the Nigerian Communi­cations Commission, (NCC), has called on Telecom subscribers to stop unsolicited text messages by sending “STOP” to “2442” code.
 
A statement by the commis­sion’s Director of Public Affairs, Mr. Tony Ojobo stated that the Executive Vice Chairman of NCC, Prof. Umar Danbata is not leav­ing any stone unturned towards ensuring the year of the consum­er focuses on improving the qual­ity of service; protecting and edu­cating the consumer.
 
Danbatta also said that consum­ers should access the customer toll free line by dialing 622 to register their complaints if they do not get such complaints addressed by the Network operator.
 
According to him, NCC intends to increase the awareness and acti­vation level of the two initiatives.
 
The statement further stat­ed that the commission is implementing measures to reduce Dropped Call Rate (DCR) to meet its bench­mark of less than one percent and that it will closely monitor, track and review the Key Performance Indicators (KPIs) of operators by Network Integrity.

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