By Felix Khanoba
The Consumer Protection Council (CPC) has underscored the need for additional scrutiny of airlines operating in the country to ensure safe operations and passenger satisfaction.
The Director General of CPC, Babatunde Irukera, stated this in a statement issued over the weekend following an emergency landing of Arik Air Flight W3304 at Kotoka International Airport, Accra (ACC), Ghana on Tuesday evening.
While acknowledging the efforts of the nationa��s aviation sectora��s regulator, the Nigerian Civil Aviation Authority (NCAA) in ensuring the desired confidence, the CPC boss insisted that such efforts should be reinforced to avoid incidents in the sector and to sustain consumer confidence.
He said: a�?The CPC again encourages relevant aviation authorities to ensure full compliance with local and other applicable consumer protection laws, regulations and protocols particularly, but not limited to the Nigerian Civil Aviation Regulations Part 19.
a�?Although there have been reported accidents in world aviation in recent times, and incidents in Nigeria, CPC understand that the Nigerian Civil Aviation Authority is exercising additional scrutiny and precaution to continue to ensure safe operations and passenger satisfaction. CPC welcomes this assurance while underscoring the importance of such efforts to avoid incidents and sustain consumer confidence in the sector.a�?