In a move to help its subscribers manage their mobile accounts with convenience and ease, national telecommunication company, Globacom, has unveiled Glo Café, a one-stop entertainment shop that offers customers access to a bouquet of content covering music, sports, video comedy, celebrity news and gist.
According to a Globacom statement in Lagos, Glo Cafe is a self- care application which also offers world class gaming portfolio, and easy access to customer support – contacting call center executives, raising service-related requests, chatting with agents.
It explained that the app was developed to bring the best of Glo services together under one unified platform, adding that the Glo Café is available for FREE on Web, Google Play Store and Apple App Store.
Globacom said that the app was develop after its research on different customer needs including their understanding and requirements for a time-efficient and easy one-stop platform offering customer support.
The Company added that “The launch of Glo Café is part of our efforts to deliver the best customer experience in the digital space and empower customers with a convenient, non-intrusive and 24/7 available channel of support. The self-care app is a simple, secure and convenient way for Glo mobile customers to access a whole host of functionalities- buying, sharing and gifting of data, borrowing credit and data, recharging any Glo account and paying post-paid bills, accessing Value Added Services (VAS), among other things.”