By Stella Odueme
The Head of the Civil Service of the Federation (HCSF), Dr. Didi Esther Walson-Jack, on Wednesday assured of the positive impacts of the ongoing Maiden International Civil Service Conference, hosted in Abuja by the Federal Government of Nigeria in collaboration with the Global Government Forum (UK) saying that it will boost value and the capacity of Nigeria’s civil servants thereby enhance quality service delivery.
In her keynote address, Mrs Walson-Jack stressed that the civil service remains one of the most powerful instruments for national development and global stability, noting that the conference is a timely gathering of reformers, policymakers, and practitioners determined to redefine public service delivery across Africa and beyond.
“This conference was born from a shared recognition that, globally and especially in Africa, the civil service is at a crossroads.
“The systems we inherited were designed for a different era. Yet today, we are called to respond to digital disruption, climate shocks, pandemics, and growing demands for inclusion and equity,” Mrs Walson-Jack stated.
According to her, the theme of the conference; “Rejuvenate, Innovate, Accelerate” goes beyond a slogan and that is a strategic call to action.
While welcoming delegates to Abuja and encouraging them to leave the conference not just with new insights but with a renewed mission to drive transformational leadership and public service excellence across the continent, she highlighted recent progress under the Federal Civil Service Strategy and Implementation Plan 2021–2025 (FCSSIP25).
“Digital Transformation: Transitioning to a paperless system via the deployment of the Enterprise Content Management System (ECMS).
“Performance Management: Linking individual Key Performance Indicators (KPIs) with national development goals.
“Capacity Building: Modernizing institutions such as the Public Service Institute of Nigeria and the Administrative Staff College of Nigeria (ASCON) to deliver high-impact, digitally driven training.
“These are not mere aspirations,” Walson-Jack stated. “They are concrete deliverables steering our transformation agenda.”
Mrs. Walson-Jack revealed five strategic objectives of the maiden conference.
“Fostering Global Collaboration: Bringing together civil service leaders, reform advocates, and development partners from Africa, Europe, Asia, and beyond to exchange ideas and forge cross-border partnerships.
“Showcasing Transformational Practices: Featuring successful governance models like Ghana’s citizen-centered e-governance, Kenya’s institutional accountability frameworks, Singapore’s AI-enabled public service, and Morocco’s integrated digital identity reforms.
“Catalyzing Bold, Adaptive Leadership: Equipping participants to lead with creativity and resilience in the face of emerging global challenges such as artificial intelligence, climate change, and agile governance.
“Accelerating Reform Implementation in Nigeria: Serving as a strategic review of FCSSIP25 progress while mapping the road ahead for deeper reforms.
“Forging Enduring Partnerships: Using the platform to establish bilateral and multilateral partnerships through MoUs, roundtables, and networking sessions focused on reform execution, knowledge sharing, and resource mobilization.”
To the civil servants, she said;
“You are not the future of public service you are its present. Your creativity, courage, and conviction will determine whether we succeed in rejuvenating, innovating, and accelerating the transformation we seek.”
Mrs. Walson-Jack affirmed the pivotal role of the civil service in shaping Nigeria’s future and development.
“The civil service is not a relic of the past. It is the engine of our future. But that engine must be powered by bold ideas, diverse minds, and an inclusive purpose.
“This is not just a conference. It is a signal that we are ready to change systems—and change lives.
“This conference is a declaration that business as usual is no longer acceptable. It is a pledge that we will not walk this path of reform alone. It is a signal that we are ready to rejuvenate, innovate, and accelerate.”
