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KEDCO urges customers to report electrical faults before disaster occurs

From Maduabuchi Nmeribeh, Kano

The management of Kano Electricity Distribution Company (KEDCO) has called on its numerous customers to cultivate the habit of giving quick report of electrical faults to avoid disaster capable of destroying lives and property.

According to a statement by KEDCO’s Head of Corporate Communication, Mr. Ibrahim Sani Shawai, “the management observed the attitudes of some customers refusing to report minor faults until it poses serious danger or leads to disaster before reporting such.

“We have trained our engineers who have been stationed for any complaints with regard to issues of faulty transformers and other electrical issues. This is also to caution against consulting quacks to fix faulty or operating on any KEDCO equipment as well as household installations. This is not acceptable. It is only KEDCO engineers that have the requisite training and right to work on our installations and equipment.

“The management further observed that majority of the households prefer to call unqualified technicians who often use sub-standard electrical installations that often results to disaster and accidents.

“As it has been observed that over 80 per cent of accidents happening is caused by use of unqualified technicians. In this regard, we are calling on all our customers to report any complaints on electrical issues to KEDCO technical staff for prompt actions to guarantee the safety of all our customers.

“The management also appeals to the public to report any attempt to sabotage any KEDCO installations and equipment. Vandalism and equipment theft are causing a lot of damage; hence we are calling for support from the general public to report suspected moves around installations in their communities to help save lives and properties from the dangers that would have occurred from such acts.”

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