By Daniel Tyokua
The Federal Capital Territory Administration (FCTA) Department of Reform Coordination and Service Improvement (RCSI), said about two thousand, three hundred staff have been trained in Information Communication Technology (ICT).
Director of the department, Dr. Jumai Ahmadu disclosed that the trainees were drawn from across the various Secretariats, Departments and Agencies (SDAs) of the FCTA, through the continuous capacity building interface scheme of the department.
She stated this during an interactive session with journalists on the programmes and activities carried out by the Department in the last twelve months.
Ahmadu explained that the training programmes were mainly train the trainers driven initiatives, with the aim to bring the workforce up to date with current technological trends, for efficiency in the system.
She noted that Department leverages on continuous exposure of staff to capacity building initiatives especially in ICT, to enhance improved service delivery to residents in the Territory.
According to her (RCSI) which was established by the FCTA in January 2020 , to serve as a focal point for driving all changes, reforms, innovation and improvement efforts within the Administration in line with the overall frameworks set by the Office of the Head of the Civil Service of the Federation, Bureau of Public Service Reforms (BPSR), and other Central Agencies of Government, has been putting in place structures to boost its operations.
She listed some of the programmes and activities carried out by the Department for the year 2021 to include: launch of the Citizens’ Engagement Platform; Town Hall Meeting on Resettlement & Compensation; One Day Retreat on issues of Multiple Taxation; Town Hall Meeting on removal of illegal structures in the FCT.
The Director added that others include: Lagos Retreat on Multiple Taxation, sensitization on vitizen engagement Platform across the 6 Area Councils, Staff Recognition Award 2020, enlightenment workshop In Partnership with Code of Conduct Bureau on strict compliance with the Rules guiding assets declaration.
“Three Day Sensitization Workshop for Desk Officers on the use of the citizens engagement platform, BPSR Lunchtime series held monthly.
“Training of website managers n partnership with the Bureau of Public Service Reforms on the participation in the scorecard of assessment in FG websites.
“And domestication of the FG E-Government Master Plan – talks with The National Information Technology Development Agency (NITDA) and deployment of standard operating procedures in partnership with the office of the head of the civil service of the Federation-on going.”
