The Nigerian Communications Commission (NCC) has approved new tariff guidelines for operators.
The document was signed by Aminu Maida, executive vice-chairman of the commission, and dated July 29.
In the document, entitled, “Guidance for the Simplification of Tariffs,” the NCC said the guidelines aims to enhance transparency, improve consumer understanding, and foster fair competition among licensees of the commission.
The agency said full disclosure of all tariff components and conditions was mandatory, asking telcos to ensure that all marketing and promotional materials were clear and comprehensible.
The NCC said operators should prioritise consumer education and transparency in all communications to ensure subscribers make informed choices.
“Develop and submit detailed migration plans to transition subscribers smoothly to new tariff plans, without loss of service quality or benefits,” the⁹⁹ regulator said.
“All promotional elements must receive prior approval from the Commission and should be offered as standalone products with clear terms and validity periods.
“Submit comprehensive periodical reports detailing all active tariff plans, bundles, promotions, and Quality oS metrics”.
The guidance take same day, on July 29 and will remain valid and binding on licensees until further reviewed by the commission.
